CRM Executive

Location:Remote

Time Zone:CET / CEST

Employment Type:Full-time

A Europe-basedtrade associationrepresenting companies and stakeholders working inreuse and refill systems,sustainable packaging, and thecircular economy. The organization works closely with industry members, policymakers, and ecosystem partners to accelerate the adoption of reusable solutions across Europe.

This is anindustry-led association, not a humanitarian or development NGO.

We are looking for aCRM Executiveto support CRM management and administrative operations within amembership-based, associative environment. This role is well suited to someone who enjoys structured work, data accuracy, and operational support, and who has experience working withtrade associations, industry bodies, or NGOs.

The CRM Executive will play a key role in managing member data, supporting stakeholder engagement, and ensuring smooth internal processes.

• Manage, maintain, and optimize the organization's CRM system
• Ensure accurate tracking of members, partners, and stakeholders
• Support CRM integrations with email tools, event platforms, and reporting systems
• Maintain clean databases and generate structured reports

• Support membership administration (onboarding, renewals, records)
• Assist with meeting coordination, documentation, and internal tracking
• Support communication workflows related to members and partners
• Help streamline administrative processes and improve efficiency

• Assist with member engagement from an operational and CRM perspective
• Support events, working groups, and initiatives through data and admin coordination
• Work closely with internal teams to ensure consistent stakeholder information

• Hands-on experience with CRM systems (e.g., Salesforce, HubSpot, CiviCRM, or similar)
• Strong administrative and organizational skills
• High attention to detail and data accuracy
• Experience working in amembership-based or associative environment
• Background intrade associations, industry bodies, or NGOsis a strong advantage
• Proficiency in Microsoft Office / Google Workspace

• Exposure to sustainability, circular economy, or packaging-related sectors
• Experience supporting member-based events or initiatives
• Familiarity with European stakeholder ecosystems

• Opportunity to work with a Europe-focused industry association in sustainability
• International, policy-adjacent exposure in the circular economy space
• Collaborative and purpose-driven work environment
• Brussels-based role with flexibility depending on profile