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2-4 Years
Not Disclosed
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  • Posted a month ago
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Job Description

We are seeking a dedicated CRM Executive to join our team in Andhra Pradesh. The ideal candidate will play a crucial role in managing customer relationships and ensuring a high level of satisfaction among our clients in the real estate sector. As a CRM Executive, you will be responsible for maintaining and enhancing our customer database, responding to client inquiries, and providing support to the sales team. Key Responsibilities: - Manage and update the customer relationship management (CRM) system to ensure accurate and up-to-date information. - Assist in the development and implementation of CRM strategies to improve customer engagement and retention. - Respond to customer inquiries and provide timely solutions to their issues. - Collaborate with the sales team to identify opportunities for upselling and cross-selling. - Generate reports and analyze customer data to identify trends and areas for improvement. - Conduct follow-ups with clients to ensure satisfaction and gather feedback. Required Skills: - Strong understanding of CRM systems and their functionalities. - Excellent communication and interpersonal skills. - Ability to work collaboratively in a team environment. - Detail-oriented with strong organizational skills. - Knowledge of the real estate industry is a plus. If you are passionate about customer relationship management and have a keen interest in the real estate sector, we encourage you to apply for this exciting opportunity.

This job is provided by Shine.com

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Key Skills

CRM processes

ERP CRM platforms

post-sales collections

collection tracking systems

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