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CRM - Customer Relationship Officer

Aliens Group
Hyderabad
1-6 Years
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  • Posted a month ago
  • Over 50 applicants
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Job Description

Key Responsibilities:

  • Monitoring relationships with existing customers and providing an effective sales funnel.
  • Optimizing existing customer database to reach out to prospective customers in future.
  • Developing innovative and novel techniques of attracting and on boarding new sets of customers.
  • Ensuring timely collections from existing as well as new customers.
  • Executing low hanging collections.
  • Able to resolve the backend escalations of the customers.
  • Providing assistance in flat shifts, loan shifts to the customers.
  • Be the SPOC for all the registrations, procedural work and handovers to the specific customer and providing them with a warm on boarding experience.
  • Ensuring hassle free cancellations across board and products by assisting the customers in a time bound manner.
  • Expanding outreach to customers by successfully executing cross-selling initiatives- loyalty programs, up-selling, cross-selling etc.

More Info

Job Type:
Permanent Job
Industry:
Real Estate
Role:
Customer Service Executive (Voice)
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Aliens Group

Luxury Hill side Living Now comes to Hyderabad ! BOOK DTCP Approved #HillTOP, #GolfView & #Valley Plots @Rs. 5700 per sq.yrd. in a 1000 Acre Smart City Project on HYD-Srisailam Highway. Close to International #Airport, Aerospace & IT SEZ & #PharmaCity Experience Living at TOP surrounded by scenic hills, lush greenery and in the midst of a 1000 Acre futuristic smart city township comprising 27-Hole Golf Course, Club House, City Center, Business Park, Aviation Strip & many other facilities. Come, Live on TOP ! Invest Now, Let Hyderabad’s Growth multiply your property value over the coming years! Aliens HUB Offers Residential, GOLF-View, HILL-Top Plots in Southern Suburbs of Greater Hyderabad. At just 20 mins drive from Shamshabad airport, This 1000 Acre township advances the satellite township concept leaps ahead in time & comprehensive alternative city development where leisure, residence and work are integrated together. Starting from Rs.3700 per Sq.yard, Plots in Aliens HUB are situated in the midst of a futuristic smart city township comprising 27-Hole Golf Course, Club House, City Center, Business Park, Aviation Strip & Many More.

Job ID: 120002393

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Last Updated: 27-01-2026 09:45:51 AM
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