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JPMorgan Chase is investing in a digital transformation strategy, exploring innovative ways to attract customers, deepen customer engagement and achieve increased customer satisfaction through efficient and thoughtful interactions with digital products and experiences. We continue to strive toward transforming customer experiences, simplifying business processes whilst remaining laser focused on product excellence.
Our Firm Wide Risk Function
Our Firmwide Risk function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals bring and embracing an inclusive environment.
This exciting and critical position within Chase UK's 2LOD Credit Risk function will support development and execution of all collections and recoveries related oversight activities across all consumer products.
The successful candidate will work in a highly dynamic and innovative environment and will have the opportunity to monitor and ensure adherence to collectionspolicies and requirements for ICB products and services. This is an exciting role working closely with colleagues in wider credit risk management teams, Product, Marketing, Operations, Legal, Compliance, Core Banking and Technology.
The successful candidate will report into the Credit risk oversight lead for collections.
This an excellent opportunity for an individual who thrives in a fast-paced and team-oriented environment where consumer credit risk collections knowledge , analytical skills , strong oversight skills and attention to detail are required.
Core Responsibilities:
Design, maintain and ensure ongoing 2LOD credit risk oversight of collections standard and related processes and controls.
Ensure 1LOD adherence to collections and recoveries standards or mandates.
Provide subject matter expertiseon collections requirements, processes and controls.
Plan and execute range of oversight activities, such as in-cycle testing, exception reporting, individual case reviews, customer outcome reviews, thematic reviews, that targetfocus areas across collections and recoveries as well as any ad hoc reviews related to customer profile changes and significant external events
Prepare comprehensive reviews to drive a shared understanding across business stakeholders on any collections or recoveries related oversight activity, including issue(s) identification, inherent risk rating assessment of theissue(s), issue findings action plan. and monitoring and oversight of issue remediation
Actively distribute credit risk collections oversight reviews as required to the Credit Risk OversightForum and Risk Committees.
Qualifications and experience:
Able to work effectively in agile environments, delivering value whilst managing & adapting quickly to fast paced change
JPMorgan Chase Bank, N.A., doing business as Chase Bank or often as Chase, is an American national bank headquartered in New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase. The bank was known as Chase Manhattan Bank until it merged with J.P. Morgan & Co. in 2000.Chase Manhattan Bank was formed by the merger of the Chase National Bank and the Manhattan Company in 1955.The bank merged with Bank One Corporation in 2004 and later acquired the deposits and most assets of Washington Mutual.
Job ID: 145325875
