Job Title: Credit Operations Specialist
Job Summary
The Credit Operations Specialist will support U.S.-based credit, portfolio management, and special assets teams by ensuring accurate portfolio monitoring, risk identification, operational compliance, and high-quality documentation. The role requires strong attention to detail, understanding of loan servicing operations, and adherence to U.S. regulatory and audit standards within commercial and SBA-style lending environments.
Key Responsibilities
Risk Identification, Escalation & Special Assets Support
- Identify missing, insufficient, or conflicting information in loan files and escalate issues as per documented escalation protocols.
- Flag early indicators of operational, compliance, or credit-related risks for U.S. stakeholder review.
- Support loan transfers to Special Assets by preparing complete, well-documented transfer summaries.
- Clearly differentiate between administrative issues, operational delays, and potential credit concerns to ensure accurate reporting and escalation.
Required Skills & Experience
- 1–5 years of experience in credit operations, loan servicing, portfolio monitoring, or related BFSI roles.
- Knowledge of commercial lending processes, loan documentation, and servicing workflows.
- Experience working with U.S.-based lending portfolios (Commercial / SBA preferred).
- Strong understanding of operational risk, compliance processes, and escalation mechanisms.
- Excellent attention to detail with strong documentation and communication skills.
- Ability to work in night shifts and collaborate with U.S.-based stakeholders.
Skills: loan servicing,commercial loan,operations,loan closings,credit,sba,lending solutions,loan
