Job Description
Role:Delivery Operations Team Lead Creative Design (Marketing Operations)
Qualification:BBA / Any Graduation (Digital Media / Digital Marketing preferred)
Experience:711 Years
Role Overview
The Delivery Operations Team Lead is responsible for developing and managing B2B digital content to support business objectives. This role focuses on the creation, adaptation, and execution of creative content including videos, visuals, and gamification elements in alignment with campaign briefs, brand guidelines, legal requirements, and overall digital strategy.
Key Responsibilities
- Understand the organization's B2B Digital Channel Strategy and campaign priorities.
- Create, adapt, and deliver B2B digital content includingvideos, visuals, and gamificationas per campaign briefs.
- Develop retailer education videos, customer engagement clips, and interactive gamified content.
- Ensure all content aligns with brand guidelines, legal regulations, and approval processes.
- Collaborate with cross-functional stakeholders to meet digital content requirements for end markets.
- Utilize translation tools and coordinate with proofreaders to localize content for multiple languages.
- Manage timely upload and maintenance of content on B2B platforms (e.g., Adobe Commerce/Magento).
- Ensure deliverables meet SLAs and business objectives across digital touchpoints.
Mandatory Skills (Creative Design)
- Proficiency inAdobe Photoshop
- Proficiency inAdobe Illustrator
- Proficiency inFigma
- Strong hands-on experience withAdobe Creative Suite
- Experience invideo creation and editing(Adobe tools, Synthesia, etc.)
Technical & Functional Skills
- Experience withgamification creation tools(Playable preferred)
- Familiarity withAI-assisted translation tools(e.g., SmartCat)
- Knowledge ofB2B/CRM platformsfor content upload (Adobe Commerce/Magento)
- Experience withSalesforce Marketing Cloudand Social Media CRM
- Strong working knowledge ofMicrosoft Excel
- Ability to manage multiple projects and collaborate with cross-functional teams
Preferred Background
- Creative Digital Agency experience
- Experience in gamification development and playable experiences
- Experience in visual and video content adaptation for digital platforms
Key Competencies
- Strong communication and stakeholder management skills
- Detail-oriented with strong problem-solving ability
- Adaptable and flexible under pressure
- Ability to build strong client relationships
