Cramer Developer

Key Responsibilities:

Cramer OSS Development:

• Design, develop, and maintain custom solutions within the Cramer OSS (Operations Support System) framework to support telecom service provisioning and network management.

Customization & Configuration:

• Tailor Cramer modules including inventory management, service fulfillment, and network planning to match client-specific needs.

Cross-Functional Collaboration:

• Work closely with network engineers, business analysts, and system architects to translate technical and business requirements into scalable OSS implementations.

Integration Development:

• Build workflows, scripts, and connectors to integrate Cramer with external platforms (CRM, billing, provisioning systems) using CORBA, XML, and SOAP.

Testing & Troubleshooting:

• Conduct comprehensive system validation, testing, and issue resolution to ensure application performance, stability, and compliance with SLAs.

Deployment & Support:

• Assist with software deployment, upgrades, patches, and provide Level 2/3 support, ensuring timely resolution of user-reported incidents.

Documentation & Compliance:

• Maintain clear documentation for configurations, customizations, and operational procedures following organizational standards and change control protocols.

Continuous Improvement:

• Keep abreast of Cramer suite updates and enhancements, and recommend improvements to increase operational efficiency and service quality.

Team Enablement:

• Participate in knowledge sharing, code reviews, and OSS/BSS training sessions to elevate team capabilities.