Key Responsibilities:
- Greet customers warmly and take accurate food & beverage orders at the counter or POS system
- Upsell menu items and suggest combos/promotions
- Handle cash, UPI, and card transactions efficiently and responsibly
- Ensure prompt service and minimize customer waiting time
- Pack takeaways neatly and ensure order accuracy before dispatch
- Maintain cleanliness and hygiene at the counter and customer service area
- Coordinate with kitchen staff to ensure timely and correct order preparation
- Address basic customer queries and escalate complaints if needed
- Follow company SOPs for food safety, hygiene, and customer handling
- Perform opening and closing tasks of the outlet.
Candidate Requirements:
- Minimum 10th Pass; HSC or hotel management students preferred
- Prior experience in QSR or retail food service is an advantage
- Basic knowledge of using POS systems and digital payment apps
- Good communication skills in Hindi and English
- Well-groomed, punctual, and team-oriented
- Willing to work in shifts, weekends, and public holidays
Work Schedule & Compensation:
- Weekly off on rotation
- Salary as per industry standards
- Bachelors sharing accommodation
