Counsellor / Sr Counsellor

UNIVO Education Pvt. Ltd is an online program management company. It works as a strategic partner for top-tier education institutes and universities in India, the Middle East, and Africa, offering services like program development & delivery, market development & growth, and student success & support. The company has entered into a long-term partnership through a strategic and financial investment by AVENU, the number one global provider of educational services supporting universities and transnational learners.

UNIVO is also a leader in the market of student acquisition by way of digital and offline marketing. Location-Noida Sector 125 Role-Career/Sr Career Counsellor Profile: As an Admission Counsellor - Inside Sales, you will play a crucial role in the recruitment process for prospective students. Your primary responsibility will be to engage with potential students, provide them with information about our institution, programs, and services, and guide them through the admission process. You will utilize your strong communication and sales skills to effectively convert inquiries into enrolments. This position requires a results-oriented individual who is passionate about education and possesses excellent interpersonal abilities.

Key Responsibilities:

Counselling prospective students and guiding them about the different UG & PG courses offered.

Counselling through Data Calling, online chat server.

Advise students on specific degree programs and admission procedures.

Collect the feedback from the participants and consolidate the same

Handling queries over telephone

Converting leads to admissions.

Recording and maintaining and calling on given leads

Maintaining telephonic and walk-in record for the day Qualifications:

Bachelor's degree in an any field

Proven experience in sales, preferably in the education sector .

Excellent communication and interpersonal skills.

Strong sales acumen with the ability to influence and persuade others.

Customer centric mindset with a focus on delivering exceptional service.

Ability to work independently and as part of a team in a fast-paced environment.

Proficiency in CRM software and other relevant technology tools.

Goal-oriented mindset with a track record of achieving targets.