Corporate Trainer

Acme Services

Mumbai

2-7 Years

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Posted 12 days ago
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Job Description

Build training modules in the form of presentations, SOPs and other documents
Conduct training sessions for customer delight agents, veterinarians and trainers
Certify new team members on product, process and tool knowledge
Teach and lead team members on processes and work towards performance improvement
Monitor, analyze, and assess the quality of inbound calls, outbound calls and video consultations of service providers
Identify and rectify training gaps and address problems with the manager
Offer alternate plans and suggestions for process improvement,

More Info

Job Type:

Permanent Job

Industry:

Human Resources

Role:

Quality Assurance Executive

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Acme Services

We have a huge experience in recruitment for almost every industry from accounting to automobiles and from manufacturing to healthcare and IT. We strive to deliver excellence by understanding the necessity of our client and discovering true talent for them. "Optimizing performance" is what we constantly endeavor to deliver which not only helps us to hunt for the right talent in the market but also nurture a long term affiliation with our esteemed clients.

Job ID: 121912877

Jobs by Skill - IT