Key Responsibilities
- Make outbound calls to potential customers and explain product/service offerings.
- Convert inbound/outbound leads into sales by building strong customer relationships.
- Maintain a high volume of calls and meet daily/weekly/monthly sales targets.
- Follow up on leads, share product details, and resolve customer queries effectively.
- Maintain accurate records of calls, conversations, and sales data in CRM tools.
- Understand customer needs and recommend appropriate solutions.
- Collaborate with the sales team to improve processes and achieve overall goals.
- Ensure excellent customer service and maintain a positive company image.
About Company: XtraCover is one of India's leading platforms for refurbished gadgets, serving both B2B and B2C markets. We offer a wide range of certified refurbished smartphones, laptops, and tablets at competitive prices. Our B2C marketplace connects customers directly to high-quality devices, while SellNCash allows users to easily trade in old gadgets. Additionally, we provide Value Added Services (VAS) like extended warranties and protection plans, ensuring devices are safeguarded. With a focus on trust and value, XtraCover continues to grow as a reliable destination for technology solutions in India.
