About Citco
JOB DESCRIPTION
The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we'll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.
About The Team & Business Line
Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
Position Overview
Assistant Vice President is primarily responsible for specialist Corporate Actions & Asset Servicing,
Market Data Support, such as Mandatory and Volunteer events processing, Break resolutions, sourcing and injecting various data feeds to automate the overall process. The successful candidate will support the Data Operations Management team in implementation of best practice and standardization initiatives. The candidate is expected to develop a comprehensive understanding of Data Ops value proposition in Citco's service offering with a specific focus in Corporate Actions, Asset Servicing related processing.
The candidate will provide day-to-day management of a team that meets high service quality expectations of our internal and external clients. The candidate will be comfortable making operational decisions through management of staff working hours and individual performance.
This is a leadership position that requires experience in directing other people managers. A key competency is passion for people management ensuring we retain and develop our top talent through coaching and mentoring.
Operational
- The Assistant Vice President will require a comprehensive understanding of the fundamentals of Corporate Actions, Asset Servicing and Market Data processing
- Working within the global Corporate Actions (CA) function, overseeing the Pune CA / Processing team, ensuring accuracy in processing and adherence to all client and process level SLAs
- Ensure processing within the team follows global best practice in regard to event processing methodology and daily/monthly event reporting
- Accommodate ad-hoc and non-standard requests from other departments, striking a balance between meeting client requirements and minimizing client level exception processing
- Operate as the point person for Corporate Actions across the EMEA time zone handling any internal or external concerns and contributing towards multi-function client level action plans
- Work to efficiently balance team allocations to ensure appropriate coverage and cross training, while minimizing any required overtime
- Oversee staff development within team, including interviewing, goal setting, and performance management
- Work closely with senior management in other locations to ensure efficient transfer of tasks between time zones when required
- Contribute suggestions to the global CA workflow and drive improvements in the Pune location
- Report SLA compliance with executive management on daily calls, as well as ad hoc when required. Be able to speak to any issues knowledgeably and succinctly
- Proactive monitoring of data flows end to end data is an integral pre-cursor to Citco's service to clients.
Main Job Functions/Tasks
- Understanding of activities that are required to be completed before & after the NAV production of hedge fund clients.
- Understanding of Corporate Actions events processing in respect of a portfolio of hedge fund clients.
- Maintaining day-to-day relationships with Citco Operational Support, Middle Office, Reconciliations and Fund Accounting teams.
- Monitor team performance, proactively and reactively ensures sufficient resources available to meet deliverables
- Work with the team to ensure structured approach is followed for planning personal & team workload distribution
- Review the key strengths and skill gaps assessment of the current staff to ensure Team Leaders are supported in the team's development and training needs
- Leads by example - a role model that positively influences team to achieve a high service quality experience for our clients
- Track progress towards goals and KPIs, motivate and support team efforts to achieve goals, taking remediation action where issues and trends present themselves.
- Promotes an environment that encourages pro-active resolution and root cause analysis.
- Passion for stakeholder management clients, internal stakeholders and management team.
- Appreciation for risk management measurement & mitigation through process & controls.
Education & Experiences
- Bachelor or master level degree in accounting, finance, economics or business disciplines mandatory.
- 8+ years in financial services experience with 5+ years in Corporate Actions processing, Market Data and middle office operations, with exposure to all CA event types
- Financial instrument knowledge vanilla & OTC mandatory.
- Exposure to team management mandatory.
- Experience and success in managing and development of teams is mandatory.
- Experience and success in managing senior stakeholders will be a distinct advantage.
- Natural flair for technology and its use as an enabler.
- In depth knowledge of P&L and overall accounting treatment related to vanilla & OTC products
- Strong communication skills and knowledge of working across different cultures
- Familiarity with various vendors, with an understanding of Bloomberg and IHS Markit a strong asset
- Intermediate to advanced excel knowledge required
Our Benefits
Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
