About Us
At Assembly, we help brands find the change to fuel business growth. We are an award-winning global brand performance agency, home to 1,600 talented people across 25 offices globally. We create unique data, technology and media solutions that enable faster and smarter problem solving and an inspired, collaborative workplace culture.
At Assembly we embody three core values: Show Up - actively contribute to a space of personal and collective growth; Make Change - embrace obstacles as opportunities, taking intentional steps to drive positive change; and Win Well - approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. Together, we create an environment that fosters continuous learning, adaptability, and a shared passion for making a meaningful impact.
We stay ahead of what's next, providing fresh insights to spark new ideas. We're a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challengesin entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence
Overview
We are seeking a detail-oriented and analytically strong Traffic Operations Coordinator with hands-on experience in Mediaocean / Prisma to support financial and AdOps leaning operations across media planning, buying, billing, and reconciliation. This role will act as the liaison between AP, Billing , M edia, and client teams to ensure fiscal accuracy, process optimization, and compliance with agency and client requirements .
Responsibilities
Broadcast Traffic Operations
- Creative Trafficking & Spot Management
- Assist with creating, updating, and distributing traffic instructions to stations
- Generate traffic out of OX or Prisma
- Traffic commercial creative to broadcast stations and cable systems using approved platforms
- Ensure all creative meets station specs and deadlines
- Communicate with station traffic departments to confirm receipt of orders and creative before traffic deadlines for airing
- Follow up on missing confirmations, discrepancies, or late materials
- Flag potential issues such as missing spots, incorrect rotations, or misaligned dates
- Track and organize traffic placements, confirmations, and revisions
- Coordinate updated creative swaps or revisions during live flights
- Act as day-to-day contact for station traffic questions and issue resolution
- Billing & Reconciliation
- Enter and maintain broadcast traffic fees in Prisma
- Confirm traffic invoices match approved buys and reconcile
Direct Mail Traffic Operations
- Manage media placements, order trafficking, shipping, procurement, delivery, and client specific reporting
- Prepare, create, review, and release orders to the marketplace confirm due dates, validate pricing, add detailed order instructions, update List Managers, and contact emails.
- Pull, format, and distribute key campaign reports List of Lists (LOLs), Merge LOLs, and Shipping Status updates.
- Traffic orders with List Managers confirming creative, offer, package details; validate pricing, approvals, and maildates; managing quantity requests and shipment approvals; tracking file transfers; and confirming receipt with the Service Bureau.
- Communicate and manage internal relationship with the Media Planning and Client Service teams throughout the production process.
- Manage order variances including counts, pricing changes, questions, media approvals, and shipping dates with Media Planning, making changes where necessary.
- Coordinate and manage internal communication and relationship with the billing team for merge uploads, resolution of billing discrepancies, vendor invoices, and client invoicing.
- Request and submit Merge/Broker Reports to Billing Reco team for upload.
- Provide final mailing documentation to vendors, so invoices can be sent for payment.
- Review vendor invoices confirm subjob assignment, reconciling pricing against CORE, enter invoice details into CORE, update pricing as needed, and approve or reject invoices in Maconomy based on established criteria.
- Resolve billing discrepancies review flagged issues, ensure all invoices are received and approved, confirm billing.
List Solutions Support
- Send Requests to our vendors that align with those list names for counts on segments requested
- When orders are received prepare the list names in CORE and detail order pull instructions
- Output orders and email to the appropriate vendor
Required Skills
- Skills Commonly Used in the Role
- High attention to detail
- Strong followup and organization
- Comfort communicating with broadcast stations and internal teams
- Ability to manage multiple stations/markets and tight deadlines
- Basic understanding of broadcast terms (preemptions, affidavits, makegoods, ADIDs)
- Familiarity with OX/Prisma, and Excel
Benefits
- Annual Leave in number of 20 allotted to all employees beginning of every calendar year.
- Sick Leave in number of 12 is allotted effective DOJ and beginning of ever calendar year.
- Other Leaves-Maternity Leave & Paternity Leaves, Birthday Leave Entitlement
- Dedicated L&D Budget for all Teams to upskill & get certified
- All employees are entitled for Group Personal Accident Cover & Life Cover Insurance.
- Insurance coverage for the entire family (Employee + up to 7 dependents - Self, Spouse, up to 4 children, and Parents)
- Monthly Cross Team Lunch
- Rewards and Recognition program-Employee of the month, Star Performer, Tenure Celebration & many more
Equal Opportunities
Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
Social and Environmental Responsibility
At Assembly, we have a responsibility to bring impact into our every day. This means we must always look for ways in which to be conscious citizens in our roles to support society and environmental sustainability. We encourage employees to; be a conscious citizen by actively participating in our organisation's sustainability efforts, help us promote environmentally friendly practices within the workplace, collaborate with community organisations and stakeholders to support initiatives aligned with our company's values, participate in volunteer activities that benefit the community. Employees are also encouraged to make suggestions and evaluate our business practices to identify areas for improvement in social and environmental performance. Employees at Assembly demonstrate commitment to sustainability and inclusivity in their actions and behaviors.
