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JP Morgan Chase & Co.

Control Manager - Payments - Vice President

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Job Description

Introductory Marketing Language:

Job opening for a strategic leader with strong control management experience to lead the Payments CORE Strategy with passion, manage projects, stakeholders and promote product risk management.

Job Summary:
As Vice President in the Payments CORE Program team, you will lead the CORE/RCSA program, focusing on data quality, macro risk reviews, and global collaboration. You will drive improvements, ensure compliance, and foster a strong risk & controls culture through effective stakeholder engagement and problem-solving.

Job Responsibilities:

  • Lead and coordinate the Compliance and Operational Risk Evaluation (CORE) process across Payments Business & Operations stakeholders.
  • Manage and influence stakeholders, including Control Managers, to address, track, and remediate risk, compliance, and control issues.
  • Conduct qualitative assessments & articulate the direction of risk/ remediations on high-risk compliance and control areas.
  • Interpret, simplify, and communicate Firmwide CORE Standards and other applicable documentations to stakeholders in a clear and concise manner.
  • Drive and present Risk and Control Program initiatives to senior management, demonstrating leadership and accountability.
  • Review, track, and close out program and self-identified CORE hygiene items.
  • Serve as subject matter expert in the CORE application, providing guidance and support to Control Managers.
  • Support data quality analysis and reporting, ensuring accuracy and clarity.
  • Prioritize and escalate control issues as needed, demonstrating a risk & controls mindset.
  • Communicate regularly and effectively with key stakeholders, using simple and impactful written and spoken communication.
  • Lead by example, fostering a culture of ownership, initiative, and continuous improvement.

Required qualifications, capabilities and skills:

  • Ability to adapt to change with a positive, proactive attitude
  • Strong Project Management and Problem-Solving skills.
  • Proven People and Stakeholder Management experience.
  • Risk & Controls mindset with familiarity in Risk and Control Self-Assessment processes.
  • Excellent written and spoken communication ability to simplify and convey complex topics effectively.
  • Strong analytical skills and experience in data analysis.
  • Self-starter, able to multitask and work independently.
  • Excellent organizational skills and attention to detail.
  • Demonstrated initiative, ownership, and accountability.
  • Advanced MS Office skills, especially Excel and PowerPoint.

Preferred Qualifications:

  • Experience in Project Management within Operational Risk and Controls.
  • Ability to drive Macro Risk agenda and deliverables.
  • Working knowledge of (Artificial Intelligence/Machine Learning) concepts and their practical application in business processes.
  • Experience in developing partnerships with global teams.
  • Experience in operational risk and controls within financial services.
  • Business knowledge of Payments / related Business / Operations
  • Working knowledge of CORE application.

More Info

About Company

JPMorgan Chase Bank, N.A., doing business as Chase Bank or often as Chase, is an American national bank headquartered in New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase

Job ID: 144980023