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Responsibilities:
Process Improvement:Identify opportunities for process improvement, waste removal, and cost reduction using Lean Six Sigma tools
Project Management:Plan, facilitate, and execute continuous improvement events such as Kaizen
Change Management:Support change management initiatives to ensure successful implementation and adoption of changes
Performance Management:Define and monitor key performance indicators (KPIs) to track progress and ensure alignment with organizational goals
Collaboration:Work closely with cross-functional teams to drive standardization and optimize processes
Training and Coaching:Teach and coach teams on continuous improvement methodologies and tools
Responsible for the acceptance and application of global standards in local CX & Execution teams, including change management
Open and constructive challenge of standardization practice that does not facilitate customer quality, increase efficiency and a digitization agenda
Support Area CX Manager on defining complementing local metrics to the global KPIs and ensure performance management cycles are in place and followed up across CX & Execution teams.
Coordinate and review all functional excellence activities in Area and develop change management strategies to ensure successful implementation and adoption of changes.
Promote continuous improvement mindsetin the CX & Execution teams in coordination with GSC Supporting teams via application of LEAN techniques/tools.
Identity current process and/orCX & ExecutionGaps and propose solutions to improveCX & Executionoutcomes across assigned business area.
Co-create or facilitate TIP withwith quantifiable savings in cost or effort; or improvement to Customer-felt KPIs / Operational KPI.
Qualifications:
Education:Bachelor's degree in Business, Engineering, or a related field, MBA
Experience:Proven experience in continuous improvement, process optimization, or a similar role.
Skills:
Strong analytical, problem-solving, and project management skills. Proficiency in Lean Six Sigma principles is often required
Communication:Excellent communication and interpersonal skills to effectively collaborate with various stakeholders
This role is essential for organizations looking to enhance efficiency, reduce costs, and improve overall performance.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.
Job ID: 119223899