Content Writer Intern

Content Writer Intern |Remote|

About Convin

Convin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales, collections, and customer experience. With our proprietary AI and automation, we help enterprises analyze conversations, drive insights, improve conversions, and deliver exceptional customer experiences.

We're trusted by leading brands like Bharat Pay, Aakash, ICICI Lombard, SBI Life, Shaddi.com, Bajaj and MediBuddy, Aditya Birla Group Etc. across industries such as EdTech, FinTech, HealthTech, Hospitality, Travel, and BPO.

Highlights:

• Raised $6.5M in Series-A (2024) and $2.1M seed funding (2022)
• Featured in LinkedIn's Top Startups list
• Ranked Top 20 Software Companies in India by G2
• Best Speech & Conversation Analytics Company at CX & DCX Summits

Why Join This Role

We are in the lookout for a talented Content Writer to create compelling blog posts, white papers, product descriptions, social media content and web copy. We're looking for someone who can expand our digital footprint and drive more value through online content. You should have had a proven track record of producing pieces that increase engagement and drive leads. This role requires high level of creativity, as well as the ability to use data-driven insights to write better material.

Your responsibilities:

Creating concise, eye-catching, and innovative headlines and body copy

Researching and organizing facts and sources

Consistently brainstorming and collaborating with team for new ideas and strategies

Building a following for brand on social media with creative work

Researching markets and industries to compare and create content that is innovative and original

Collaborating with campaign managers, creative team, and designers

Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, banners, case studies, guides, white papers, etc.)

Be willing to answer any questions posted by their readers.

Create content on e-books, podcasts etc.

Promote content on social media

Identify customers needs and gaps in our content and recommend new topics

Ensure all-around consistency (style, fonts, images, and tone)

Update website content as needed

Edit content produced by other members of the team

Analyse content marketing metrics and make changes as needed

Collaborate with other departments to create innovative content ideas

Skill sets/Experience we require:

Proven work experience as a Content Writer, copywriter or similar role

Portfolio of published articles

Experience doing research using multiple sources

Familiarity with web publications

Excellent writing and editing skills in English

Hands-on experience with Content Management Systems (e.g. WordPress)

Ability to meet deadlines

Knowledge of digital marketing tactics, including SEO, email marketing and web analytics

Pedigree:

Bachelors/Masters in English, Journalism, Marketing or related field

Interview Process

Here's how we hire at Convin:

• Application Review Our People & Culture team will connect within 45 days if your profile fits.
• Initial Catch-Up A quick conversation to check role fit.
• IQ Round Assessing problem-solving and analytical skills.
• Assignment / Case Study Practical exercise + discussion.
• Final Leadership Round Interaction with our founders/leadership team.

Crack it, and you're in!