Summary:
Your focus will be on in-app product content for our smart meeting solutions that help workers conduct meetings more effectively in all stages of the meeting (before, during, and after).
On a typical day in this role, you might:
- Work with an interaction designer to craft copy for a feature or flow
- Conduct a terminology exploration for a new concept
- Develop copy treatments for a user research study or in-product experiment
- Contribute your voice to a design critique of proposed features or scenarios
- Draft a new entry for our term list and review it with the team
- Observe a customer study
Responsibilities:
- Write and edit friendly, brilliantly clear UX copy as per company standards
- Perform functional and editorial quality assurance on content as appropriate
- Understand and effectively use our content model, content types, style guide, and brand voice
- Use multiple sources of customer data to inform strategic content direction and improvements
- Identify opportunities for content additions, improvements, and reuse/repackage and effectively pitch those ideas to the team and stakeholders
Requirements:
- 5 years of experience writing end-user facing UX copy
- Proficient with editing copy in design software like Figma
- Portfolio of writing and content samples
- North American English fluency
- BA/BS degree in English, Communications, Creative Writing, Journalism, or other literary/communication subjects
Required Skills:
- Natural and inquisitive passion for modern technology
- Experience working with Design discipline (interactive, visual, research)
- Experience with digital content tools/CMS
- Experience working with customer research
- Agency copywriting experience
- Flexible, versatile writing across form factors, subject matter, and audiences
- Self-motivated collaboration and problem-solving skills
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