Responsible for employee development, knowledge & skills enhancement through effective content creation and dissemination.
- Develop and design training programs for hierarchy of Banca Channel.
- Developing content that is vintage based and performance based for the audience mentioned above.
- Develop and design all content in-house using ADDIE process.
- Conduct Train The Trainer program for programs created
- Create and update paper and soft copy versions of manuals and training material. Ensure regular update of material.
- Set-up system and processes for on-going feedback to determine gaps or skill enhancement requirements and conduct skill enhancement sessions on regular basis.
- Collaborate to create and conduct e-learning training programmes on regular basis.
- Conduct delivery of the training programs as and when required