Content & Education Specialist

Job description

Summary

The role involves managing the electronic resources collection and licensed databases from third-party vendors using a range of technologies (e.g data catalogue, link resolver and other information management systems). The role will also help develop and deliver education and training on our broad portfolio of external and internal information tools and resources.

This Content & Education Specialist role will partner with technology vendors, information providers and information scientists to deliver a broad range of content services and custom education solutions.

About the Role:The role involves managing the electronic resources collection and licensed databases from third-party vendors using a range of technologies (e.g data catalogue, link resolver and other information management systems). The role will also help develop and deliver education and training on our broad portfolio of external and internal information tools and resources.

This Content & Education Specialist role will partner with technology vendors, information providers and information scientists to deliver a broad range of content services and custom education solutions.

Key Responsibilities:

• Catalogue and classify new e-Resources (ejournals, ebooks, databases, training materials)
• Contribute to maintenance and development of the Knowledge Gateway/Portal.
• Enrich e-Resources and training resources as specified by usage statistics and stakeholder management.
• Partner with technology vendors and information providers to deliver needs-based training and content to be easily distributed to various customer groups.
• Facilitate learning through a variety of delivery methods including classroom instruction, virtual training and on-the-job coaching.
• Conduct regular assessments and evaluations of content and training programs to ensure their effectiveness and make necessary improvements.