Consultant - Global Sourcing Solutions

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

About General Mills

We make foodthe world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Hagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relent less innovation while being a force for good. For more details check out

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

Job Overview

Function Overview

The GIC Supply Chain team manages end-to-end operations, encompassing planning, sourcing, manufacturing, logistics, and analytics. They strategically plan to meet market demands, optimize sourcing, ensure efficient production, and oversee the seamless movement of goods from production to delivery. The team employs advanced analytics throughout these processes, fostering adaptability and operational excellence. This collaborative approach ensures a well-coordinated supply chain that aligns with both organizational goals and dynamic market conditions.

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Purpose of the role

The Operations Analyst (OA) is a member of Global Sourcing Operations & Capabilities (GSOC) and will be an integral member, working collaboratively with Sourcing Buyers and Category leaders, the broader GSOC organization, and also cross-functionally (i.e. Digital & Technology). As an OA, you will deploy standard operations, tools & processes by appropriately matching resources to support business priorities and drive results. Depending on the area of support, you may be partnering with both external suppliers and internal partners to support overall Sourcing initiatives. Strong communication, project management and change management/influence skills are imperative to lead stakeholders from customized processes to standard process. You will participate in governing standard process through reporting, analytics, and Source to Pay process support or project management.

Pm Each role is unique and allows the OA to contribute and develop in their own meaningful ways. Category specific support, broad initiative support and training of small teams may be required.

Key Accountabilities

Category and Buyer Support

• Process Execution - including Category Specific
• Category Management Analytics
• Global OA support and initiatives - onboarding systems, tasks, context support and leveraging standards
• E2E Execution including Forecast/RMWB, Contracting, New & Disco'd Products, New Vendor set-up, Inventory/Waste Tracking
• Budgeting: SP/MMO/MRB/Freight analysis, Vendor Allocation
• Bidding Events: RFQ support - spec validation, requirements gathering, support value assessment.
• Contract Mngt Process - Execution of SAP Time / volume contracts, uploading/reviewing signed contracts into repository, manage contract cycle. analyzing, webforms, T&C's
• HCS Support: Category management analytics.
• Facilitate and educate on S2P tools and resources
• Taxonomy and Spend Classification support
• Integration/ Acquisition/ Divestiture Support
• Category Specific Operational Tasks

System Optimization & Trouble

• Business & Platform Service Support
• Systems expert (SAP, AFO, gPLM, Coupa, Maximo, gBuy, GEP Smart, GContracts, QAD) - site navigation, guidance, pulling/formatting reports, purchasing transactions & escalations (POs, Invoices, catalog price changes).
• A/P process, payment terms and Taulia execution and support
• Inbound Logistics escalation and other (replenishment, inventory mngt, forecast/new products/RMWB, waste, disco)
• Provide support to PSS
• Delivery Issues, New Goods Shipped # setup
• GoBuy, Ask the link & Tail Spend support - site navigation guidance, support buyers with key document maintenance (preferred vendor list, taxonomy
• Optimization Opportunities within tools & processes.
• Continual update of Buyer Matrix and Preferred/Approved Vendor work.
• Data Analytics and drive HMM savings/ tracking

Internal & External Relationship Management

• P2P Policy Champion
• Quality Customer Service for clients
• Support vendors with invoicing guidance (ex. AP issues)
• Facilitate and Lead Vendor/Stakeholder through new vendor set up
• Adhoc troubleshooting & maintenance requests
• Escalation point for key stakeholders (PSS, AP, Plants etc)
• Supplier Change & Performance Management (switching suppliers)
• Risk Management (deliveries, contracts, inventory)
• Quality Issue Resolution Support
• Communicate to key stakeholders and receive continual feedback
• Ensure vendors are integrated properly in various systems (SAP/MRB/Coupa/Maximo and Vendor Contacts)
• Contacting Carriers/Answering Carrier Questions

Minimum Qualifications

• Education: Bachelor's degree in Business Administration, Supply Chain, Analytics, or a related field.
• Experience: 3-4 years in analytics, process management, or a similar role.
• Basic expertise in tools such as SAP APO, Excel, and data visualization platforms.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, collaborative environment.

Preferred Qualifications

• Postgraduate qualifications (MBA in Supply Chain / Operations / Procurement) are often preferred but not mandatory.