Responsibilities :
Who are we
Infosys (NYSE: INFY) is a global leader in consulting, technology, and outsourcing solutions. We enable clients, in more than 46 countries, to stay a step ahead of emerging business trends and outperform the competition.
Infosys Consulting (IC) partners with clients from strategy through execution to transform their businesses in areas such as business /IT strategy, processes, organization, systems and risk. Infosys Consulting has 2600+ people across the US, Europe, APAC, and India, contributing over $628m in consulting revenue annually.
We are Value Integrators - we deliver realized business value by managing transformations from strategy / setting direction through execution, including operating and optimizing delivered solutions.
Infosys Consulting - CME (Communication, Media & Entertainment) is dedicated to serving Communications, Media, and Entertainment firms globally. The team in India works with its overseas counterparts and client teams to provide business consulting services to clients in the US, Europe, and Asia Pacific markets. New business models, industry mergers, customer personalization and AI-led disruption of business operations are just a few of the trends that we are helping a number of large brands to navigate and win new market share around.
Additional Responsibilities:
Preferred Qualifications:
Broad understanding in one or more of latest digital technologies (Robotic Process Automation, Digital transformation, Business Intelligence, Artificial Intelligence, Machine Learning, Big Data technologies, Data Analytics, IoT etc.)
Strong experience in the enterprise and small business sector of the telco market
Ability to interact at all levels of clients organizations
Excellent teamwork, written and verbal communication skills.
Ability to communicate ideas in both technical and user-friendly language.
Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
Certifications: PMP, PRINCE2, Agile / Scrum, ITIL, eTOM and industry related certifications would be a plus
Technical and Professional Requirements:
Required Qualifications:
Previous consulting experience in a leading consulting firm is preferred
At least 5 years of experience in Business Analysis, designing, defining, or managing projects on digital technologies in telecom industry
Bachelor's degree / Full time MBA/PGDM from Tier1/Tier2 B Schools in India or foreign equivalent required
Understanding of B2B marketing processes in telecom
Project/program management of large and complex IT projects/programs
Managing implementation of various BSS/OSS products and assist in areas including Wireless networks, Network as a Service, Omni Channel, Customer engagement and Payments, Billing, and Revenue Assurance
Digital technology areas like mobility, cloud, data analytics, insights, and reporting platforms like Power-BI, IOT, AI/ ML
Strong knowledge of Agile development practices (Scrum), methodologies and tools
