What You'll Own
- Build and execute Decode Age's community strategy across social platforms, owned channels, and emerging digital spaces.
- Act as the primary point of contact between Decode Age and its community, ensuring timely, thoughtful, and consistent engagement.
- Create and manage content (posts, videos, live sessions, webinars) that drives interaction and reflects the brand's voice.
- Establish and enforce community guidelines to maintain a respectful, inclusive, and high-signal environment.
- Identify power users, advocates, and creators, and actively nurture long-term relationships with them.
- Monitor conversations, sentiment, and trends, and surface actionable insights to marketing, product, and leadership teams.
- Plan and execute virtual events, AMAs, and community activations with minimal overhead.
- Track and report on core community metrics: growth, engagement, retention, and sentiment.
What We're Looking For
- 25 years of experience in community management, social media, or audience-led brand roles, preferably in a startup or high-growth environment.
- Strong understanding of social platforms, community tools, and engagement analytics.
- Excellent written and verbal communication skills, with a clear, authentic, and brandsafe voice.
- Ability to work independently, prioritise effectively, and execute without heavy processes or supervision.
- Comfort handling moderation, conflict resolution, and sensitive conversations with empathy and professionalism.
- Analytical mindset with the ability to convert qualitative feedback into clear recommendations.
- Proficiency in English and Hindi. Additional Indian regional languages are a plus but not a necessity.
Nice to Have
- Experience with digital marketing, content marketing, or SEO.
- Familiarity with basic design or video tools (Canva, Adobe, CapCut, etc.).
- Experience hosting online events, webinars, or live community sessions.
- Certifications in community management or social media marketing.
Skills: digital,community management,social media
