Communications Officer

Job Title: Communication Officer (Mid Level)

Reporting To: CEO

No. of Vacancies: 1

Location: Delhi

Railway Children India (RCI) is a section 8 company registered under the Companies Act 2013 (earlier section 25) in India, working for bringing sustainable changes in the lives of children living alone or at risk on the streets.

RCI endeavours to ensure that each child living or passing through the railway stations that our organisation works with, is offered a comprehensive recovery and reintegration programme which is rights based and ensures safety, well-being and permanence.

Job Purpose:

We are seeking a Communication Manager (mid-level) who can execute our communications strategy, while growing into a leadership role. This person will need to bridge both strategy and execution, ensuring our messaging is clear, emotionally resonant, and trusted by diverse audiences - donors, partners, media, internal stakeholders and communities.

The ideal candidate will be self-motivated, proactive, and resourceful, able to anticipate needs, take initiative, and drive projects forward with minimal supervision.

The candidate will have to work daily from our office in East of Kailash.

Must be able to begin working with RCI from March 2026.

Key responsibilities:

1.Content & campaign execution

Develop, write and adapt content across platforms (social media, website, newsletters, donor communications).

Draft press releases, blogs, donor updates, and impact stories with warmth and clarity.

Organise all communications assets as mandated and keep them fully organised going forward.

Support production of visual storytelling assets (films, graphics, photo essays) with an external or internal resource.

1. Donor & stakeholder communication

Create structured donor communication touchpoints (welcome kits, quarterly updates, annual impact reports).

Ensure messaging builds trust, transparency, and long-term engagement.

1. Media & Public Relations

Liaise with journalists, media houses, and sector publications to amplify RCI's voice.

Manage press coverage, interviews, and thought leadership opportunities.

1. Internal Alignment

Work closely with the programme and fundraising teams to translate frontline impact into compelling narratives for specific donor/funder segments.

Support leadership in preparing external-facing presentations, speeches, and advocacy materials.

Manage internal communications

1. Measurement & Reporting

Track communication metrics (engagement, donor retention, media coverage).

Prepare dashboards and reports to demonstrate impact and learning.

Qualifications & Skills

4 - 6 years of experience in communications, preferably in the non-profit or social impact sector

Strong writing and editing skills, ability to craft both crisis-driven and hope-driven narratives

Familiarity with digital platforms, social media strategy, and content management tools

Experience in donor communication and stakeholder engagement

Ability to manage multiple projects, deadlines, and stakeholders with agility

Creative eye for visual storytelling - comfortable collaborating with designers/filmmakers

Strong interpersonal skills- collaborative, empathetic, and adaptable

Self-motivated and proactive - able to anticipate needs, take initiative, and independently drive projects forward

Growth Path:

6 months: Execute campaigns, donor communications, and media outreach with guidance

Year 1 & 2: Follow the set strategy and execute campaigns, donor communications, and media outreach independently

Year 3 onwards: Evolve into a Senior Communications Manager, shaping strategy, mentoring junior staff, and representing RCI externally.

Compensation offered:

The offer made to the selected candidate shall be commensurate with qualifications, experience, salary history and Industry standards.

Job Reference:

Communication Manager - Delhi_ RCI

To Apply:

The eligible candidates may fill the below mentioned google form.

https://forms.gle/wJmeELNJoRAR4dju7

At Railway Children India we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children are recruited. This post is subject to a range of vetting checks including police verification.

Due to the high volume of applications often received, only those found suitable for the role will be contacted.