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Collections Officer

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Job Description

Key Responsibilities:

  • Contact clients with overdue payments via phone, email, and written correspondence.
  • Negotiate payment plans and settlements to facilitate debt recovery.
  • Maintain accurate records of all communications and transactions related to collections.
  • Monitor and track account statuses and report on collection activities.
  • Collaborate with internal teams to resolve client issues and disputes.
  • Conduct regular follow-ups with clients and escalate accounts as necessary.
  • Analyze collection trends and implement strategies to improve efficiency.
  • Ensure compliance with legal and company policies related to collections.

Skills Required:

  • Strong communication and interpersonal skills.
  • Excellent negotiation and persuasion abilities.
  • Problem-solving skills and attention to detail.
  • Ability to work under pressure and manage multiple accounts simultaneously.
  • Proficient in data entry and record-keeping.
  • Understanding of financial concepts related to credit and collections.

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

Kinara Capital is a socially responsible fintech committed to driving last-mile financial inclusion for small business entrepreneurs in India. As an RBI-registered, Systemically Important NBFC, we provide Fast and Flexible Collateral-free Business loans, empowering MSMEs to scale and thrive. Led by visionary Founder and women-majority management team, Kinara Capital is globally acclaimed for driving financial inclusion and empowering MSMEs. Kinara has won the Platinum Award for ‘SME Financier of the Year - Global’ and Silver for ‘SME Financier of the Year - Asia’ from SME Finance Forum & IFC along with Innovative Financing award at UN Women Asia-Pacific WEPs Awards. Kinara Capital has been ranked among the ‘Top High-Growth Companies Asia-Pacific’ by the Financial Times for 5 consecutive years and recognized as one of ‘India’s Growth Champions’ by the Economic Times. Kinara’s AI/ML-driven risk assessment has empowered over 1 Lakh+ MSME customers across 300+ sub-sectors with seamless loan approvals and disbursements in just 24 hours. MSMEs can quickly check their loan eligibility in just 1 minute with #myKinaraApp, available on the Google Play Store, enabling them to focus on growing their businesses and achieving success.

Job ID: 124214971

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