Collections Manager - Digital

5-7 Years

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Job Description

Company: Credit Saison India

Roles & Responsibilities

Candidates should have 5-7 years of experience in Collections with good communication skills and digital orientation.
Experience of handling unsecured products (Digital PL,) will be an added advantage.

Expectations And Responsibilities

Managing the assigned portfolio by driving the collections team.
Ensure implementation of Collections Strategies.
Recruiting and Training In house as well as outbound teams.
Identification and empanelment of Collection agencies to ensure proper collections coverage.
Ensure field collection visits to customers for achieving resolution of allocated accounts.
Responsible for achieving monthly targets and bucket wise resolution targets for the assigned region.
Managing NPA and Cost of Collections for the Region.
Ensure maximum recoveries by collaborating with other teams including Legal/Central collections.
Achieve target collections of Charges and Late payment penalties.
To regularly present the performance of the assigned Region to Senior Management.
Ensure Collection Process and Legal guidelines are adhered to and Collections Code of Conduct is followed.