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Collections Executive

Club Oxygen
Mumbai, Indore, Cochin / Kochi / Ernakulam
1-6 Years
8 - 12 LPA

This job is no longer accepting applications

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  • Posted 4 months ago

Job Description

  • Account Supervision:
  • Supervise the assigned accounts by closely monitoring Member accounts with overdue (OD) payments and identifying unresolved debts. This involves reviewing account histories, analyzing payment patterns, and tracking delinquent accounts to ensure timely intervention.
  • Development of Repayment Plans:
  • Develop and implement effective repayment plans tailored to each Member's financial situation. The objective is to ensure that repayment terms are clear, achievable, and agreed upon by both parties, while helping Members settle their outstanding dues in a structured manner.
  • Regular Follow-Up on Overdue Accounts:
  • Proactively follow up with Members who have overdue payments, ensuring consistent communication and reminding them of their obligations. Follow-up actions will include sending payment reminders via phone calls, emails, and letters, and resolving any issues that may delay repayment.
  • Monitoring Monthly Payments:
  • Oversee the timely and accurate processing of all monthly payments from OD Members. This requires keeping track of payments due, ensuring that all payments are recorded, and addressing any discrepancies in a prompt and efficient manner.
  • Implementing Effective Collection Techniques:
  • Research and implement effective debt collection techniques and best practices that comply with legal requirements and company policies. These techniques should maximize recovery while maintaining positive customer relationships.
  • Handling Member Queries:
  • Respond to all Member account queries promptly and professionally. This involves addressing concerns regarding balances, payment schedules, or disputes, and providing clear, well-explained responses to ensure customer satisfaction.
  • Target Orientation:
  • Maintain a target-oriented approach by consistently meeting or exceeding debt recovery goals. This will require strong time management skills, tracking individual and team performance, and reporting on progress toward meeting collection targets.

More Info

Job Type:
Permanent Job
Role:
Collections
Function:
Banking
Employment Type:
Full time

About Company

Club Oxygen

Chemmanur International Holidays and Resorts Limited; which is part of the Hospitality & Leisure Division of the Boby Group of Companies along with the grand project namely The Club Oxygen, is the Chairman, Dr. Boby Chemmanur’s ambitious foray into the hospitality industry. This resonates in the mission & vision statement which emphasizes on the dire need to revolutionize the vacation ownership industry & emerge as the most trusted brand by following the business principles of ensuring credibility & transparency, simplified product features thereby creating ease of use & a high value proposition for the customer, all of which should eventually lead to the much required pull & a complete departure from the conventional timeshare businesses. Though the business has been well accepted as an excellent option to eliminate the risk of low hotel occupancy coupled with the huge market potential for family holidays, the real opportunity lies in the need for a credible player in the industry. Club Oxygen, the holiday membership brand of Chemmanur Holidays, emerges with this strong vision & the commitment to bring World class holidays at an irresistible cost to the aspiring middle-class Indian family.

Job ID: 124089663

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Last Updated: 18-08-2025 10:23:47 AM
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