collection manager

Description

We are seeking a Collection Manager to oversee our collections team and improve the efficiency of our debt recovery processes. The ideal candidate will have significant experience in collections management and a proven track record of achieving targets.

Responsibilities

• Develop and implement effective collection strategies to maximize recovery of outstanding debts.
• Manage a team of collection agents, providing training and guidance to improve performance.
• Analyze collection data and trends to identify areas for improvement and implement solutions.
• Establish and maintain relationships with clients and customers to facilitate collections.
• Prepare and present regular reports on collection performance to management.
• Negotiate payment arrangements and settlements with customers as necessary.
• Ensure compliance with relevant regulations and company policies in all collection activities.

Skills and Qualifications

• Bachelor's degree in Finance, Business Administration, or related field.
• 4-9 years of experience in collections or accounts receivable management.
• Strong negotiation and communication skills.
• Proficiency in using collection software and databases.
• Ability to analyze financial data and generate actionable insights.
• Knowledge of relevant laws and regulations pertaining to debt collection in India.
• Strong organizational skills and attention to detail.