Collection Manager

The Collection Manager will be responsible for EMI, Overdue Amount, Bounce Charges and Penalty Charges collection of assigned portfolio and will also be responsible for Maintaining Quality of Assigned Portfolio.

What You ll Do

• Control flow of cases in next Bucket with focus on getting the account in 0 Bucket.
• Ensure timely Receipting of Payments collected.
• Identifying Customer Services Issue s and provide an Appropriate solution for the same by
• Liaison with Local Business team / Op s Team.
• Responsible to Locate Skip Customers in assigned Portfolio.
• Co-Ordinate and assist the Legal team for Legal Orders Execution

What We Value

• Candidate should have prior experience of field collections of Minimum 3 years with any
• Bank / NBFC or Collection Agency.
• Should have good command over Local Language.
• Should be able to read and write in Local Language.
• Proficient in MS Office Particularly MS Excel.