Job Type: Full-time
Experience Required: Min. 3 years especially in Business Loan Collections
Summary
We are seeking a dynamic and experienced Collection Manager to join our team.
The Ideal Candidate Will Have
- A minimum of 3 years of experience in Business Loans Collections, with a focus on hard
collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due)
exceeding 90 days.
- The candidate must also be well-versed in managing ticket sizes of a minimum of 7-10 lakhs.
- Being a localite is a requirement for this position, as it involves extensive fieldwork.
Responsibilities
- Conduct field visits to collect overdue payments for business loans, particularly focusing on
cases with DPD above 90 days.
- Manage a portfolio of accounts and develop strategies to recover outstanding amounts while
adhering to regulatory guidelines.
- Build and maintain positive relationships with borrowers to encourage timely payments and
resolve issues or disputes.
- Prepare and submit daily collection reports and update the system with accurate information
on each visit.
- Effectively communicate with the Collections Manager and provide regular updates on
collection activities.
- Ensure compliance with company policies and industry regulations during the collection
process.
- Use negotiation and persuasion skills to secure repayment commitments from delinquent
borrowers.
Requirements
- A minimum of 3 years of experience in Business Loans Collections, with a focus on hard
collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due)
exceeding 90 days.
- Proven track record of managing ticket sizes of a minimum of 7-10 lakhs
- Must be localite
- Should be able to speak English/Hindi/Regional Language
- Excellent Communication and interpersonal skills
- Strong problem solving and negotiation skills
- Ability to work independently and meet collection targets
- Possess a valid driver's licence and own transportation for field visits.
