Collection Executive

Job Role - Collection Executive

Job Location - Kurla, Mumbai

Please find the job description for the role:

We are seeking a motivated and enthusiastic Customer Support Representative to join our team in Mumbai. The ideal candidate will have 0-2 years of experience in customer service and a passion for helping customers. This role involves assisting customers with inquiries, resolving issues, and ensuring a positive customer experience.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information regarding products and services to customers.
• Assist customers in troubleshooting issues and resolving complaints effectively.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members and other departments to enhance customer experience.
• Identify and escalate priority issues to the appropriate teams.

Interested candidates please send your updated CV with below details

Current CTC -

Expected CTC -

Notice Period -