Job Description – Telecaller / Collection ExecutivePosition: Telecaller / Collection Executive
Open Positions: 20
Location: Morwadi, Pimpri, Pune
Employment Type: Full-Time
Key Responsibilities
- Make outbound calls to customers regarding overdue payments and outstanding dues.
- Follow up with customers and ensure timely repayment commitments.
- Explain payment options, settlement plans, and repayment schedules.
- Handle customer queries and concerns professionally.
- Maintain accurate records of customer interactions and collection activities.
- Meet daily, weekly, and monthly collection targets.
- Update call outcomes and customer information in the system.
- Ensure adherence to company policies and compliance guidelines.
Eligibility Criteria
- HSC / Graduate in any discipline.
- Good communication skills in Hindi, Marathi, and/or English.
- Basic computer knowledge.
- Ability to handle customer conversations professionally.
- Freshers are welcome to apply.
- Prior experience in telecalling, collections, recovery, customer service, or BPO processes will be an added advantage.
Salary
- Freshers: 10,000 – 12,000 per month
- Experienced Candidates: Compensation will be offered based on experience and last drawn salary.
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