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Job Title: Collection Officer
Job Summary
We are looking for a responsible and target-oriented Collection Officer to handle loan payment collections. The candidate will be responsible for customer follow-ups, payment recovery, maintaining records, and achieving collection targets through both office and field work.
Office Work
Call customers regarding weekly/monthly loan EMI payments.
Follow up with customers for overdue and pending payments.
Inform customers about outstanding amounts and due dates.
Maintain customer and payment details in the CRM/system.
Update daily collection and follow-up records.
Prepare daily/weekly collection reports.
Coordinate with the branch/manager regarding payment status.
Handle customer queries related to loan payments.
Contact HR Anuradha
Mob No : 7219314974
Job ID: 152140257
Skills:
Excel, Customer service, Collections Process