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Job Description
Job Title:- Executive -Recovery and Reconciliation
Location:- Bangalore
Experience:- 1-3 years
Salary:- As per market standards
Eligibility:- 1-3 years of experience as a collection executive or similar role.
-Excellent communication skills both written and oral.
- Strong convincing skills.
- Fluent in the local language, Hindi English
- Strong Excel Skills.
Key Responsibilities:-
We are looking for a self-driven and competent Executive.
-Collections to facilitate our collection process and contact clients for the collection of outstanding payments.
-To be successful in this role, you must possess knowledge of the collections process and should be able to strike a balance between maintaining trustful relationships and ensuring timely payments.
- Drive collection activities and achieve targets while maintaining excellent customer service. - Aggressively follow up with customer on-call/emails for overdue amounts to minimize debts and maintain loss experience to a minimum.
- Maintain a database of all the transactions with respect to payment collection account receivables.
- Assist in improving collection strategies to drive continuous improvement in the collections process.
- Research and resolve payment discrepancies.
- Understand the system for better monitoring and resolution of overdue cases and extend assistance to the recovery team for the resolution of cases by way of recovery.
- Verify clients and customers who appear to be potential defaulters. - Visiting the Customers place for either payment or product pick up.
About Hexa Health: At HEXA, we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We would like to be synonymous with surgery information and discovery. We are working towards building India's largest hospital network, and we will ensure a hassle-free experience for the patient at the hospital.
Job ID: 141071619