Role Summary
Mind Maestro Pvt. Ltd. (Bloom Growth Franchise) is looking for a driven Coach Recruitment & Onboarding Manager to build and scale our network of certified coaches. This role focuses on sourcing, screening, onboarding, and activating high-quality coaches/facilitators who can deliver Bloom Growth programs consistently across locations.
Key Responsibilities
1) Coach Sourcing & Recruitment
- Build a steady pipeline of coaches through LinkedIn, coach communities, referrals, events, institutes, and partnerships.
- Run outreach campaigns to attract coaches aligned with Bloom Growth standards and target geographies.
- Maintain a database/CRM of prospects, stages, and conversions.
2) Screening & Selection
- Conduct initial screening calls to evaluate coach fit: experience, facilitation style, domain strengths, language proficiency, professionalism.
- Coordinate assessments such as demo sessions, mock facilitation, case-based interviews, or panel evaluations.
- Validate credentials, certifications, references, and background checks (as required).
3) Onboarding & Certification Support
- Manage end-to-end onboarding: documentation, agreements, compliance, and program orientation.
- Coordinate coach training/certification batches (if the franchise has an internal certification pathway).
- Ensure each coach is trained on Bloom Growth curriculum, methodology, brand guidelines, and delivery expectations.
4) Coach Activation & Engagement
- Work with operations and delivery teams to match coaches to programs based on expertise, availability, and location.
- Drive coach engagement through communications, community calls, updates, and performance feedback loops.
- Track readiness metrics (onboarding completion, demo ratings, certification status, first assignment conversion).
5) Quality & Performance Management
- Implement quality standards: feedback collection, session ratings, audits, retraining plans where needed.
- Maintain a high-performing coach pool and manage underperformance through coaching or offboarding processes.
- Provide regular reports on recruitment funnel, activation rates, and coach utilization.
Education & Experience
Education
- Bachelor's degree in HR, Psychology, Business, Education, Communications, or a related field (required)
- MBA/PGDM or certification in HR/Talent Acquisition/L&D (preferred)
Experience
- Minimum 5 years of relevant experience in at least one of the following:
- Talent acquisition / recruitment (preferably for trainers/coaches/facilitators)
- L&D / training operations with vendor/coach management
- Community building / partner onboarding in EdTech, HRTech, or professional services
Required Skills
- Strong sourcing and recruitment skills (LinkedIn sourcing, outreach messaging, funnel management)
- Ability to evaluate coaching/facilitation capability and professionalism
- Excellent communication, stakeholder management, and follow-up discipline
- Comfortable coordinating multiple stakeholders (coaches, internal trainers, ops, franchise leadership)
- Strong documentation and process orientation
- Proficiency with Excel/Google Sheets + ATS/CRM tools (or willingness to adopt)
Preferred (Good to Have)
- Experience recruiting for roles like coaches, trainers, counselors, mentors, facilitators, or consultants
- Familiarity with leadership/behavioral training domains
- Ability to build a coach community and engagement rhythm
- Experience working with franchises, partner networks, or gig-based talent pools
KPIs / Success Measures
- Number of coaches recruited per month/quarter (as per expansion plan)
- Coach funnel conversion (sourced screened approved onboarded activated)
- Time-to-onboard and time-to-first-assignment
- Coach quality metrics (demo scores, client feedback ratings, retention)
- Active coach utilization rate
