Search by job, company or skills

agilegrid solutions

Cloud Support Engineer

5-7 Years
new job description bg glownew job description bg glownew job description bg svg
  • Posted 13 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

About The Company

RBL Bank is a leading financial institution committed to delivering innovative banking solutions and exceptional customer service. With a strong presence across India, RBL Bank leverages cutting-edge technology and digital transformation strategies to enhance banking experiences for retail, corporate, and SME clients. The bank prides itself on its customer-centric approach, operational excellence, and a forward-thinking mindset that drives growth and stability in a competitive financial landscape.

About The Role

We are seeking a highly skilled Cloud Infrastructure Engineer to join our dynamic IT team at RBL Bank. The ideal candidate will be responsible for managing and optimizing our cloud infrastructure on Google Cloud Platform (GCP). This role involves executing service and change requests, supporting disaster recovery drills, and ensuring our cloud environment adheres to best practices and compliance standards. The Cloud Infrastructure Engineer will collaborate with cross-functional teams to design, deploy, and maintain scalable, secure, and highly available cloud solutions. The role requires a proactive individual with a strong technical background, excellent problem-solving skills, and the ability to work efficiently in a fast-paced environment, including rotational shifts.

Qualifications

Essential qualifications include a Bachelor's degree in Computer Science, Information Technology, or a related field. Candidates should possess 5 to 7 years of hands-on experience with Google Cloud Platform services and tools. Experience with solutions such as Google App Engine, Cloud Functions, Cloud Run, and open-source communities is essential. A solid understanding of core data structures, CI/CD pipelines, web technologies, and networking concepts on Linux/Unix and Windows platforms is required. The candidate should have demonstrated expertise in designing multi-tenant IaaS and PaaS solutions on GCP, with familiarity in cloud security best practices, automation scripting languages (Python, Bash, Ansible), and cloud solution design patterns such as microservices, messaging, and containers. Experience with GCP management and monitoring tools, troubleshooting, and working with data science services like BigQuery, Vertex AI, and DataProc is highly desirable.

Responsibilities

  • Execute service and change requests within defined SLA and turnaround time (TAT) to ensure seamless cloud operations.
  • Participate in scheduled operational activities, including Disaster Recovery (DR) drills, deployments, and patching to maintain system integrity and resilience.
  • Define, document, and implement best practices and strategies for application deployment and infrastructure maintenance, ensuring consistency and security.
  • Understand the existing application infrastructure and recommend improvements to optimize performance, security, and cost-efficiency.
  • Ensure adherence to cloud best practices and compliance standards using Cloud Security Posture Management (CSPM) tools.
  • Assist in root cause analysis and implement mitigation strategies for critical incidents to minimize downtime and impact.
  • Collaborate with cross-functional teams during planning, designing, and solutioning discussions to develop scalable cloud architectures.
  • Monitor cloud resources through health checks, alerts, and notifications to ensure optimal performance and availability.
  • Support technical and non-technical stakeholders in identifying, managing, and optimizing their cloud resources effectively.
  • Handle issues related to cloud infrastructure, including networking, Windows, Linux, and platform-specific components, ensuring timely resolution.

Benefits

RBL Bank offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. This includes competitive salary packages, health insurance coverage, retirement plans, and paid time off. Employees have access to ongoing training and development programs to enhance their skills and career progression. The bank promotes a collaborative and inclusive work environment, emphasizing work-life balance, recognition, and opportunities for advancement. Additionally, employees benefit from exposure to innovative banking technologies and the chance to work on impactful projects that shape the future of banking in India.

Equal Opportunity

RBL Bank is an equal opportunity employer. We are committed to fostering an inclusive environment where all employees and applicants are treated with respect and fairness. We do not discriminate based on race, color, religion, gender, sexual orientation, age, disability, or any other protected characteristic. Our hiring and employment decisions are based solely on merit, skills, and business needs. We believe diversity enhances our ability to serve our customers and innovate in a competitive marketplace.

More Info

Job Type:
Industry:
Employment Type:

About Company

Job ID: 145324513