Client Support Specialist

Location: Malad West, Mumbai

Salary: Up to 35,000 (in-hand)

Working Days: 5 days a week (Any 2 rotational week-offs)

Perks: One-way cab facility provided

About the Company

Join a globally trusted digital payments platform that empowers millions of users to send, receive, and manage money securely across the world. The company is known for its innovation, customer-first approach, and strong presence in the fintech space.

Role Overview

We are looking for dynamic and customer-focused individuals who can deliver exceptional support to international customers. This role involves handling voice-based interactions and ensuring a seamless customer experience.

Key Responsibilities

• Handle inbound customer queries in a professional and timely manner
• Assist customers with account-related concerns, transactions, and general inquiries
• Provide accurate information and resolve issues efficiently
• Maintain high standards of customer satisfaction and service quality
• Document interactions and follow internal processes

Eligibility Criteria

• Excellent communication skills in English (spoken & written)
• Graduate / Undergraduate (with relevant experience) can apply
• Comfortable working in rotational shifts
• Customer-centric mindset with problem-solving skills

Why You Should Apply

• Competitive salary package
• Opportunity to work with a global brand
• Fixed 5-day working schedule
• Transport facility for convenience
• Great exposure to international customer service

How to Apply

Email your resume: [Confidential Information]

Contact: 9324603537