Client Support Associate

• Act as the first point of contact for clients via email, phone, or chat.
• Understand client needs and provide accurate and timely solutions.
• Coordinate with internal teams to resolve client issues effectively.
• Maintain detailed records of client interactions and feedback.
• Assist in onboarding new clients and maintaining strong relationships.
• Identify areas for service improvement and share client insights with the team.

Candidate Requirements:

• Excellent verbal and written communication skills
• Strong interpersonal and client relationship management skills
• Basic computer proficiency and familiarity with CRM tools
• Ability to manage multiple tasks and prioritize effectively