Job Description

Driving innovation across 20+ industries with 500+ scalable digital solutions. EXPLORE OUR IMPACT ● Driving innovation across 20+ industries with 500+ scalable digital solutions. EXPLORE OUR IMPACT ● Driving innovation across 20+ industries with 500+ scalable digital solutions. EXPLORE OUR IMPACT ● Driving innovation across 20+ industries with 500+ scalable digital solutions. EXPLORE OUR IMPACT ● Operations Remote · Worldwide Full-time Client Success Manager

Join Techlumas as a Client Success Manager — Remote · Worldwide.

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Role Overview

Department Operations Location Remote · Worldwide Type Full-time Experience 3+ years

Key Skills

Client Management SaaS Retention Upselling Onboarding About the Role

Join Techlumas as a Client Success Manager — Remote · Worldwide.

We are hiring a Client Success Manager to join our Operations team at Techlumas. This is a full-time, Remote · Worldwide role working with a global engineering organisation on real products for clients worldwide.

Below you will find what the role involves, what we are looking for, and the nice-to-haves. If it sounds like you, we would love to hear from you.

What You'll Do Own client relationships after kickoff Drive onboarding, retention and satisfaction Identify upsell and expansion opportunities Act as the bridge between clients and delivery Turn happy clients into references and referrals Requirements 3+ years in client success or account management SaaS or agency client experience Strong relationship and communication skills A proactive, ownership mindset Nice to Have Upselling track record Technical familiarity Experience with CS tooling Technologies & Skills Client Management SaaS Retention Upselling Onboarding

Ready to Apply

Personal review. Response within 2 business days.

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Role Details

Dept Operations Location Remote · Worldwide Type Full-time Exp 3+ years

Benefits

100% Remote · Work anywhere Competitive salary $2K learning budget Health & dental Flexible hours Senior mentorship

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Client Success Manager

We read every application personally. Expect a response within 2 business days.

Personal review — no ATS bot Response within 2 business days Paid technical assessment NDA available before discussions Full Name * Email * Phone Years of Experience Portfolio / LinkedIn / GitHub CV / Resume Link * Why do you want to join Techlumas * Submit Application

We respond to every application personally within 2 business days.

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