TermGrid is rewriting the rules of private
capital markets. We built the
category-defining operating system for deal professionals the platform where the
world's most sophisticated private equity sponsors,
lenders, and
advisors manage every stage of their financing workflows.
Founded in 2019 by
Dipish Rai (
Harvard MBA,
IIT,
Columbia; ex-
Providence Equity) and
Vishal Singh (Columbia MS CS; ex-
CTO Link3D,
acquired by Nasdaq: MTLS), TermGrid has achieved what few fintech companies dream of: 4 of the top 5 global private equity firms trust us as their core technology partner.
1600+ institutions.
30,000+ professionals.
We've been named
New Solution Provider of the Year at the
PE Wire US Awards 2024,
Secure Workflow Management Provider of the Year at the
PE Wire US Awards 2025, and shortlisted for the
PE Wire EU Awards 2026 and
The Drawdown Awards 2025. This isn't a company finding its footing this is a
rocket that has already cleared the launchpad.
The
$1.7 trillion private credit market is growing at
breakneck speed. Every
billion-dollar deal, every
GP-LP relationship, every
leveraged buyout in the pipeline is moving through workflows that were built for a different era.
TermGrid is the platform that changes all of that and we're
just getting started.
What You'll Do
- Global Client Support: Work as part of the Professional Services organization to support clients across the US, Europe, and Asia, ensuring a consistent and high-quality experience
- Portfolio Management: Manage and maintain portfolio information for clients, ensuring data accuracy and accessibility through the Termgrid platform. Coordinate and oversee the data ingestion process to ensure smooth onboarding and updates
- Client Insights & Reporting: Contribute to Quarterly Business Reviews (QBRs) by providing insights on client usage patterns, engagement metrics, and key feedback
- Client Relationship Management: Work with Account Managers on client inquiries and issues related to Termgrid's Portfolio product, ensuring timely resolution and proactive communication
- Knowledge Management: Develop, maintain, and update internal and external knowledge base articles to enhance client enablement and internal operational efficiency
- Cross-functional Collaboration: Partner closely with Product and Engineering teams to communicate client needs, provide feedback, and contribute to ongoing product enhancements
What We're Looking For
- A solid academic background with a degree in finance, business, economics, or a related field
- 2-8 years of experience in leveraged finance, investment banking, capital market or private equity firmm or similar domain
- You are passionate about delivering exceptional customer experiences and thrive on receiving a wow response from clients
- Your attention to detail is outstanding; our clients are sophisticated investors, and building their trust is essential
- You have a solid understanding of corporate and leveraged finance; terms like term loan, syndications, and capital structure resonate with you
- You are systematic and methodical, consistently meeting your commitments and quickly identifying business opportunities
- You have strong prioritization skills and can work across various time zones (US, EU, and Asia)
- Remote-friendly flexibility with a high-performance, async-first culture
- Work from home set up
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
