Whizz HR is hiring for Client Servicing Manager in Mumbai
Job Role:
Client Acquisition and Relationship Management:
- Identify potential clients, develop sales strategies, and close new business deals.
- Conduct client consultations to understand their event objectives, budget, and desired outcomes.
- Build and nurture long-term client relationships through regular communication and proactive engagement.
- Manage a portfolio of clients, ensuring timely response to inquiries and addressing concerns.
Key Account Management:
- Identifying and networking to generate business from the existing and new accounts, achieving profitability and increased sales growth in line with targets assigned.
- Proactively following up with existing clients to get briefs for events that would have happened in previous years.
- Mapping key clients requirements and providing them with customized business solutions.
- Create compelling concepts and marketing strategies as per brand requirements and after evaluating target markets.
Compliance with Commercial & Internal procedures:
- Adhere to company processes related to PO/Contract/Advances.
- Ensure all Weekly Reports, HOD Meeting Reports are sent to Head of Department.
- Billing to client post event completion and ensuring collection of payment from clients for events executed.
Team Management:
- Allocation of briefs to team members & supervision to ensure that client briefs are adhered to & closed.
- Holding periodic team meetings to update/review on the team targets achieved & address pending issues.
- Assigning KRAs & making sure team member understand the job description well.
- Identifying manpower needs for the team & working in synergy with HR to hire the right talent.
- Providing orientation to new joiners & on the job training.
- Identifying training & development needs of the team & ensuring same is met in co-ordination with HR.
- Evaluation of performance for team member's growth.
Interested candidates can write to us at [Confidential Information]
