Role Overview
We are looking for a dynamic Client Servicing Manager with experience in Mobile Marketing to manage and grow client relationships. This role goes beyond servicing — you will be responsible for driving client retention, identifying growth opportunities, and contributing to revenue through upselling and cross-selling.
Key Responsibilities
- Manage end-to-end client servicing for mobile marketing campaigns (CPI, CPA, CPL, etc.)
- Act as the primary point of contact between clients and internal teams (AdOps, Sales, Tech)
- Understand client goals and translate them into effective campaign strategies
- Monitor, analyze, and optimize campaign performance to achieve KPIs (installs, ROI, retention, etc.)
- Share regular performance reports, insights, and actionable recommendations with clients
- Ensure smooth campaign execution, timely delivery, and quick issue resolution
- Build strong, long-term client relationships to drive retention and satisfaction
- Identify and drive upsell and cross-sell opportunities across mobile, web, and performance marketing solutions
- Work closely with sales teams to expand existing accounts and increase revenue contribution
- Stay updated with industry trends, competitor activities, and mobile ecosystem changes
Key Requirements
- 2–4 years of experience in Client Servicing / Account Management in Mobile Marketing / Ad-Tech
- Strong understanding of performance marketing models (CPI, CPA, CPL)
- Proven ability to grow accounts through upselling and cross-selling
- Experience with mobile tracking tools (AppsFlyer, Adjust, Branch, etc.)
- Excellent communication, negotiation, and stakeholder management skills
- Strong analytical mindset with ability to interpret data and optimize campaigns
- Ability to manage multiple clients and prioritize effectively
- Proficiency in Excel and reporting tools
Preferred Skills
- Experience in affiliate marketing networks
- Understanding of attribution models and user acquisition funnels
- Prior experience in Ad-Tech companies
Why Join Us
- Fast-growing Ad-Tech environment
- Opportunity to work with leading brands and global clients
- High ownership with strong growth and learning opportunities
Skills: mobile marketing,client success,advertiser,cpi
