About The Opportunity
We are a dynamic player in the event technology sector, specializing in creating engaging and immersive event experiences through innovative tech solutions. Operating on-site in India, we are committed to providing exceptional client servicing and cutting-edge event solutions that set industry benchmarks.
Role & Responsibilities
- Manage end-to-end client relationships by understanding client needs and translating them into actionable event strategies related to Exhibitions, Conferences etc.
- Coordinate with cross-functional teams including technical, production, and creative to ensure timely delivery of event solutions.
- Oversee the planning and execution of events, ensuring all technical aspects align with client expectations and industry standards.
- Serve as the primary point of contact for clients, addressing queries and resolving issues promptly.
- Monitor event progress, gather feedback, and develop actionable insights to drive continuous improvement in service delivery.
- Maintain comprehensive reports and documentation on client interactions and event outcomes.
Skills & Qualifications
- Must-Have: Proven experience in client servicing and account management within the event technology, Exhibitions, Conferences or related industry.
- Must-Have: Strong interpersonal and communication skills with a knack for building lasting client relationships.
- Must-Have: Ability to manage multiple projects simultaneously and coordinate effectively with diverse teams.
- Preferred: Experience in planning and executing events or large-scale projects, with an understanding of event tech software and solutions.
- Preferred: Demonstrated problem-solving skills with an analytical mindset and attention to detail.
- Preferred: Familiarity with client feedback systems and performance metrics to drive service improvements.
Skills: events,communication,project management,event technology
