Job Description
Client-Servicing Intern (Full-time, On-site)
Hiring for: Brand Scale-Up Inc. More about us! - BSUI's Creative Deck
Location: HRBR Layout, Kalyan Nagar, North Bengaluru
Designation: Account Management & Client-Servicing Intern
Experience: 0-1 year
Overview
We are looking for an experienced, assertive and detail-oriented Client-Servicing intern with prior agency experience to join our team. In this role, you will act as the primary point of contact for major FMCG and D2C clients, managing day-to-day communication and ensuring seamless project execution. You will work closely with internal teams, including creative, strategy, and production, to deliver high-quality results on time and within budget.
Key Responsibilities
Serve as the main point of contact for assigned clients, handling all day-to-day communications and requests
Coordinate with internal teams (creative, production) to manage project deliverables and timelines
Provide proactive updates and problem-solve client issues to maintain satisfaction
Collaborate with clients to understand their objectives and ensure that all services align with their goals
Ensure client expectations are clearly communicated and met
Contribute to project briefs, presentations, and status reports for clients
Build and nurture long-term relationships with clients
Qualifications
Education background such as BBA, MBA, Media and Communication, Advertising, PR or any related field
Excellent communication and relationship-building skills
Strong organizational abilities, with the capacity to manage multiple projects simultaneously.
Ability to take ownership of tasks and close loops effectively
Ability to work in a fast-paced, deadline-driven environment
Someone with a proactive approach to problem-solving
This role is ideal for someone with a strong interest in client and brand communication within the agency space, looking to leverage their skills in a collaborative, client-focused environment.
About Company: At Brand Scale-Up, we help DTC brands with brand strategy-led digital marketing. We offer services like performance marketing, retention marketing, social media management, SEO, conversion rate optimization & consulting.
