Company Description
Adwants is a collaboration of communication professionals focused on delivering innovative and impactful solutions. Driven by strategy and data insights, our team creates meaningful experiences ensuring the right messages reach the right audience effectively. With a passion for brand ownership, we forge strong partnerships with our clients, placing their success at the core of our mission. At Adwants, we embrace the ever-evolving communication landscape, constantly challenging norms to achieve exceptional results.
Role Description
- Serve as the primary point of contact for assigned clients
- Understand client briefs, business goals, and marketing objectives
- Coordinate with internal teams (creative, content, performance, and tech) to ensure timely delivery
- Manage project timelines, deliverables, and expectations
- Present ideas, strategies, and reports to clients with clarity and confidence
- Monitor campaign performance and share actionable insights
- Ensure high levels of client satisfaction and retention
- Identify opportunities for upselling and cross-selling services
- Handle client feedback, revisions, and escalations efficiently
- Maintain documentation of all client communication and project updates
Requirements
- 1–3 years of experience in client servicing / account management (preferably in a digital or advertising agency)
- Strong understanding of digital marketing (social media, performance marketing, branding, content)
- Excellent verbal and written communication skills
- Ability to manage multiple clients and deadlines simultaneously
- Strong problem-solving and coordination skills
- Proficiency in tools like Google Workspace, Excel, and project management tools
