Client Servicing ( Corporate events )

Location: Mumbai, Goregaon

Budget: 5-7 LPA

Year of experience: 3-5 yrs

Working days and time: Monday to Saturday. 10 am to 6:30 pm.

Interview process and rounds: 1st would be an online interview, followed by 2 rounds of in-person interview.

For Quick response Kindly Fill form Application Form

Division/Department: Client Servicing

About the Company: Leading event management and brand experience agency delivering end-to-end solutions in events, activations, MICE, exhibitions, and creative strategy. With a strong in-house creative, production, and operations team, we execute high-impact brand experiences for national and international clients..

Role Description:

We are seeking an experienced Client Servicing Manager to lead end-to-end client management, project planning, event execution, and cross-functional coordination. The role requires strong communication, strategic thinking, and operational excellence to ensure seamless delivery of client projects.

Essential Duties and Responsibilities:

Key Responsibilities:

1.Client Management:

• Serve as the primary point of contact for assigned clients.

• Understand client requirements, brand guidelines, and campaign objectives thoroughly.

• Build and maintain strong relationships with key decision-makers to drive long-term business.

• Conduct regular client meetings and reviews.

• Plan and organize events while ensuring optimal use of time and budgets.

2.Project Planning & Execution:

• Collaborate with internal teams (creative, production, operations, finance) to develop event concepts and budgets.

• Prepare detailed proposals, presentations, event decks, and timelines.

• Oversee project execution from briefing to post-event closure.

• Track project deliverables, ensuring timely and quality completion.

3. Communication & Coordination:

• Ensure proactive and clear communication regarding project updates, approvals, and deliverables.

• Coordinate with vendors and partners for logistics, setup, and event production.

• Maintain documentation, internal coordination sheets, and project records.

4.Financials & Reporting:

• Ensure timely billing, invoice submission, and payment follow-ups.

• Track project expenses and maintain cost sheets.

• Prepare post-event review reports, performance summaries, and client feedback documentation.

5.Business Development:

• Identify new business opportunities within existing client accounts.

• Support new business pitches through presentations and concept discussions.

Preferred Qualifications:

Bachelor's degree in Marketing, Mass Communication, Event Management, or related field.

Minimum 3 years experience in client servicing, account management, or event management

Required Skill Sets:

• Strong communication and presentation skills.

• Excellent organizational, coordination, and multitasking abilities.

• Proficiency in MS PowerPoint, Excel, and project tracking tools.

• Ability to work under pressure and meet tight deadlines.

• Creative thinking with strong attention to detail.

Other Qualities:

• Strong problem-solving mindset.

• Flexibility to work on tight timelines and extended hours during events.

• Team-oriented with a proactive approach.