Client Services Executive (1-2 yrs Exp Only)

Company Description

 Building and maintaining relationships with clients and guiding teams towards the achievement of client objectives 

·      Aware and in pursuit of opportunities for account growth with existing clients 

·      Build teams, think strategically and develop successful client-agency relationships 

·      Establish rapport and maintain long-term relationships with client and internal teams 

·      Implement Internet Marketing best practices that result in customer acquisition, retention and growth 

·      Supervise Operations of Multiple Projects 

·      Responsible for all client communications, conflict resolution, and compliance on client deliverable 

·      Work collaboratively with the planning and creative teams to develop and execute digital strategies to create effective digital strategies 

·      Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations 

·      Manage program execution and financial performance while ensuring that overall strategy is sound and on point 

·      Ensure tactical alignment with stated goals, objectives and strategy 

·      Prioritize set expectations on key deliverables 

·      Effectively manage projects to deliver on Cost, Quality, and Timing targets 

·      The incumbent should have the ability to compile and analyze search data and metrics and make decisions regarding campaign direction 

·      He should be able to perform click through rate, conversion, spend and creative analysis to identify growth/optimization opportunities 

·      Maintain schedule performance index and cost performance index 

·      Analyzing social media insights to guide future social media campaigns 

·      Monitor and evaluate search results and search performance across the major search channels in order to improve rankings 

·      Oversee On Page and Off Page Planning, Scheduling and Implementation 

Desired Candidate Profile

·      Deep Knowledge of ON Page & OFF Page activities, SEO, search engine optimization and factors that influence high rankings in Google 

·      Strong awareness of Google Algorithm Updates 

·      Ability to specify technical changes to technical/development teams 

·      Expertise with Excel Reporting (Filters, Vlookup, Calculation Formulas, Pivot, Graph, Chart) 

·      Well Versed with web analytics and presentation tools 

·      Excellent written and oral communication skills