Client service Executive - Textile - Freshers/Experienced - Hyderabad

Company Description

TruColors, founded in 2022, designs, manufactures, and markets school-wear merchandise under the brand name Prepster. We are dedicated to delivering high-quality products and services tailored to customer needs. With us, you'll embark on an exciting journey filled with challenges and opportunities for growth. Join TruColors and become part of a dynamic team shaping the future of school-wear!

Role Description

We are looking for a Client Service Executive to join our team in a full-time capacity. This is an on-site role based in Coimbatore. The role involves managing client relationships, ensuring customer satisfaction, addressing inquiries, and handling client concerns. Day-to-day tasks include maintaining consistent communication with clients, identifying their needs, and collaborating with the internal team to deliver tailored solutions, all while ensuring high standards of service quality and building long-term relationships.

Qualifications

• Proven expertise in Client Services, Client Relations, and Customer Satisfaction
• Strong skills in Business Relationship Management and fostering long-term customer partnerships
• Analytical Skills to assess client needs and recommend effective solutions
• Excellent interpersonal and communication abilities
• Ability to work collaboratively in a team-oriented environment
• Proactive, detail-oriented, and capable of meeting deadlines
• Bachelor's degree in Business, Marketing, or related field is preferred