Role Overview
The Client Relationship Specialist focuses on delivering highly personalized mentoring and one on-one counselling to help students make confident academic and career decisions, while also supporting enrolment goals through structured guidance.
Key Responsibilities
- Conduct in-depth one-on-one counselling sessions to understand each student's goals, strengths, and preferences.
- Provide personalized mentoring plans tailored to individual academic and career aspirations.
- Guide students step-by-step through the counselling and admission journey.
- Recommend best-fit colleges, courses, and pathways aligned with each student's profile.
- Build strong mentor–student relationships to ensure trust, clarity, and long-term engagement.
- Track student progress and counselling outcomes to improve guidance quality and conversions.
- Collaborate with internal teams to ensure students receive accurate information and seamless support.
Qualifications & Skills
- Bachelor's or Postgraduate degree (any discipline).
- 1–3 years of experience in sales, counselling, or client-facing roles (preferred).
- Fluency in English and Kannada is mandatory.
- Strong analytical and problem-solving ability.
- Excellent communication and interpersonal skills.
- Customer service or counselling experience is an advantage.
- Knowledge of NEET UG/PG processes is a plus.
- Proficiency in MS Excel, research, and presentation skills.
Perks & Benefits
- Paid Annual Leaves
- Long vacation during new year
- PF, Health Insurance, Team Lunches
- Great job satisfaction
- Immense learning & personal development
Additional Details
- Job Title: Client Relationship Specialist
- CTC: Up to 4 – 5 LPA Fixed + Incentives
- Job Type: Full Time (Onsite)
- Working Days: 6 Day
- Experience: 1 – 3 Years
- Notice Period: Immediate Joiner
About Company: We, at Career Shapers (a part of Exzellenz Career Shapers Private Limited), are a team of young professionals dedicated to the advancement of students. Students could think of us as a friendly neighborhood guide who will handhold them from making the right career choice, choosing the right course/institution. Our innovative offerings have been designed exclusively for students aspiring to get into engineering and medicine.
