Client Relationship Manager

Programming.com is a premier software solution and digital transformation partner with over 22 years of continuous growth and a global presence. With offices in the USA, India, Singapore, and Ukraine, we deliver bespoke solutions across various industries, including Healthcare, Automobile, Banking, and Retail. Our dedicated team of over 2000 employees excels in full-cycle software development, ensuring a 100% successful delivery rate. We are committed to excellence, client satisfaction, and guided by core values like integrity, innovation, and community engagement. Join us in Programming the future of software development.

This is a full-time, on-site role located in Pune for a Client Relationship Manager with 3+ years of experience. The Client Relationship Manager will be responsible for building and maintaining strong client relationships, managing client accounts, and ensuring client satisfaction. Daily tasks will include addressing client inquiries, coordinating with internal teams, managing project timelines, and resolving any client issues. The role demands proactive communication, strategic planning, and the ability to understand and meet client needs effectively.

• Client relationship management and client satisfaction skills
• Experience in account management and project management
• Strong communication and interpersonal skills
• Proficient in strategic planning and problem-solving
• Ability to coordinate with internal teams and manage timelines
• 3+ years of experience in a similar role
• Bachelor's degree in Business Administration, Marketing, or a related field
• Experience in the tech industry is a plus
• Proficiency in CRM software and project management tools
• Ability to work on-site in Pune