Job Title: Client Relationship Manager IT Recruitment
Experience: 34 Years
Locations: Bangalore
Employment Type: Full-Time
Position Summary
We are searching for a dynamic Client Relationship Manager who can manage IT clients end-to-endowning delivery, strengthening partnerships, and driving business growth. The ideal candidate has hands-on experience in IT hiring, excellent stakeholder communication, and the ability to maximize revenue through effective account management.
Core Responsibilities
Account Expansion & Client Engagement
- Develop long-term relationships with clients across Bangalore, Chennai, and Hyderabad.
- Explore new hiring opportunities within existing accounts and support business expansion.
- Conduct regular follow-ups, review meetings, and engagement discussions.
Strategic Client Management
- Understand client hiring plans, technology stack, and project resource requirements.
- Work closely with decision-makers and HR teams to align hiring strategies and expectations.
- Ensure seamless coordination and client satisfaction throughout the recruitment cycle.
Recruitment Delivery Coordination
- Partner with internal recruitment teams to drive sourcing, screening, interview scheduling, and onboarding.
- Track recruitment progress, maintain dashboards, and manage deadlines.
- Ensure high-quality closures and maintain a consistent candidate pipeline.
Commercials, Billing & Documentation
- Handle pricing discussions, rate negotiations, invoicing, and contract renewals.
- Ensure accuracy in billing, timely submission, and adherence to agreed SLAs.
- Support compliance requirements and handle documentation such as SOWs and agreements.
Performance Insights & Reporting
- Use CRM/ATS systems to track client activity, open demands, pipeline status, and delivery performance.
- Prepare weekly/monthly reports and recommend improvements for retention and revenue growth.
Required Skills & Experience
- 34 years of experience in IT recruitment client management or account handling.
- Strong understanding of IT job roles, hiring trends, and basic technical concepts.
- Ability to manage multiple clients while ensuring high delivery standards.
- Excellent stakeholder communication, relationship-building, and negotiation skills.
- Experience with CRM/ATS tools (Salesforce, Zoho, Workday, etc.).
- Strong organizational skills with a focus on accuracy, timelines, and service quality.
